What is VAT and why it was added to my Total?

The Value-Added Tax (VAT) is a tax added automatically to customers located in a country that is a member of the European Union (EU).

As we are a company registered in the EU (in the Netherlands), we must collect VAT from all non-business customers located at the moment of purchase in an EU country, and the applied VAT rate is the one applicable in the country you're located.

For example, if you're located in Spain, then Spain's VAT rate of 21% will be added to your total.

EU businesses are not charged VAT on our website due to the reverse-charge mechanism, and you have to enter your company details and VAT number at the checkout.

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